Resolving Information Store corruption issues
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by: johnantino
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Word Count: 545
Date: Thu, 20 Oct 2011 Time: 2:24 AM
Can you make a guess as to what is the backbone of Exchange Server?
Just in case you do not have an answer to the aforementioned question, we would like to answer it on your behalf.
The answer to the above mentioned question is Information Store.
As a matter of fact, for smooth operation of corporate communications, the information store must be in a healthy state.
Though the Information Store must be in a healthy state, sometimes, it becomes difficult or let’s say almost impossible to start the information store service. As you are not able to start the Information Store service, it leads to a number of issues as well as error messages.
This generally occurs due to Exchange Server database file corruption which in turn is generally caused by unexpected system shutdown, hardware issues and more.
In such a situation, you can do a number of things to resolve the issue.
First and foremost, you must try to use the last, valid, and clean EDB file backup to restore your valuable and precious data.
Secondly, you can use the Eseutil utility to repair the damaged and corrupt EDB files. In case of unavailability of a proper EDB file backup, you might just use a professional and proficient Exchange 2010 recovery tool to repair the damaged and corrupt EDB files.
Let’s consider a real life practical working scenario where in you are using MS Exchange Server 2003 in your organization. When you attempt to start the Information Store, it is unable to start. Upon checking the error log, you get to face the following error message:
"Event Type: Error
Event Source: MSExchangeIS
Event Category: Content Engine
Event ID: 1180
Date: 1/21/2004
Time: 4:36:06 PM
User: N/A
Computer: EXCH2B
Description:
Error 0x80010119 initializing the Microsoft Exchange Server Internet Conversion Library."
"Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 5000
Date: 1/21/2004
Time: 4:36:06 PM
User: N/A
Computer: EXCH2B
Description:
Unable to initialize the Microsoft Exchange Information Store service. Error. "
Now let’s try to figure out the actual cause behind the occurrence of the above mentioned error message.
The primary cause behind the occurrence of the aforementioned error message is mentioned as below:
The error message might be the result of a bug in the Exchange Server’s current version. Yet another reason behind the occurrence of the above mentioned error message is Exchange Server database (EDB) file corruption.
Now that we have come to know the error message and the cause behind the occurrence of the above mentioned error message, let’s focus on its resolution.
You can resolve the above mentioned issue by using the latest hot fix from the internet. After downloading the latest hot fix from the internet, install it on your computer system and then restart your computer system.
However, there is a possibility that you are unable to resolve the above mentioned error message by performing the aforementioned steps.
In such a scenario, you must use a professional and efficient Exchange 2010 recovery tool to recover Exchange Server database files.
Kernel for Exchange Server is a professional and comprehensive recover Exchange tool that is completely capable of repairing the damaged and corrupt EDB files. Kernel for Exchange Server comes with easy to use features.
About the Author
The author of this article is a content writer with tremendous knowledge on EDB corruption issues. Her uses his knowledge to write useful articles on how to recover Exchange Server database files.
